localhvac.us.com
PRIVACY POLICY

Privacy Policy for localhvac.us.com

Last updated: 09/2026

Nerd Group LLC ("we," "us," or "our") operates localhvac.us.com (the "Site") and manages associated telephonic lead generation services. This Privacy Policy describes how we collect, use, disclose, and sell your personal information when you connect with us via our web forms or over the phone. We operate across the United States and comply with applicable state and federal privacy regulations.

1. How We Collect Your Information

We collect information that identifies, relates to, describes, or could reasonably be linked with a particular consumer or household ("Personal Information"). We collect this data through two primary channels:

  • Telephonic Communications & Inbound Calls: When you call our published tracking phone numbers or speak with our operators, your phone call may be recorded or monitored for quality assurance. During the call, you voluntarily provide identifiers (name, telephone number, physical location) and project details. We also automatically capture your Caller ID information and associated call routing metadata.
  • Web-Based Lead Forms: We collect personal information you voluntarily input into our online forms, including your name, telephone number, physical address, and specific service requirements.
  • Automated Website Data: We automatically collect data about your device and site interactions, including your IP address, browser type, and tracking cookies.

2. How We Use Your Information

We use your collected information strictly for the following commercial purposes:

  • To process your inquiry and immediately match or route you to independent third-party service providers, contractors, or partners who can fulfill your commercial requests.
  • To operate, track, and maintain our telephonic infrastructure and website optimization.
  • To comply with federal and state regulations, protect against fraudulent inquiries, and verify user consent.

3. Sale and Sharing of Personal Information to Third Parties

In order to provide our matchmaking and quote services, we sell and transfer your Personal Information to independent third-party businesses and commercial partners within your industry.

By submitting an online form or initiating a phone call to our service, you direct and authorize us to sell and pass your contact details, phone records, and service specifications to these third-party companies so they may contact you directly with offers, estimates, and services.

Within the preceding 12 months, we have sold identifiers and commercial information to independent contractors, service professionals, commercial brokers, and corporate marketing networks.

4. Telemarketing and Text Messaging Consent (TCPA Compliance)

By submitting a lead form or providing your phone number to our phone operators, you grant express written consent to receive telemarketing calls, automated pre-recorded voice messages, and SMS text messages from us and our matched third-party partners at the phone number provided. This consent applies even if your number is listed on a state or national Do Not Call Registry. Standard message and data rates may apply. You may revoke this consent at any time by replying "STOP" to any received text message or by requesting to be placed on our internal Do Not Call list via our contact methods.

5. State Privacy Rights (Including California CCPA/CPRA)

If you are a resident of California or another state with comprehensive privacy laws, you have specific rights regarding your Personal Information:

  • Right to Know/Access: You have the right to request what personal data we have collected, recorded, and sold about you over the past 12 months.
  • Right to Delete: You have the right to request that we delete the personal information we have collected from you.
  • Right to Opt-Out of Sale or Sharing: You have the absolute right to opt out of the sale of your personal information to third parties at any time.

To exercise your right to know, delete, or opt out of data sales, please follow the procedures outlined in Section 6.

6. Contact Information & Opt-Out Requests

If you have any questions about this Privacy Policy, wish to exercise your data privacy rights, or want to submit an official "Do Not Sell My Personal Information" request, please contact us exclusively via phone or mail. Because we do not monitor email communication, all legal and opt-out requests must be processed via mail:

Mailing Address:
Nerd Group LLC
848 N. Rainbow Blvd.
Las Vegas, NV 89107
tel: 775.238.3506